Refund Policy
1. Returns
We accept returns within 30 days of purchase. Items must be unused and in their original packaging. To initiate a return, please contact our support team at support@keevalshoes.com.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original method of payment within 7-10 business days.
3. Exchanges
If you need to exchange an item for a different size or color, please contact us at support@keevalshoes.com. Exchanges are subject to product availability.
4. Shipping Costs
Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item received. In such cases, we will provide a prepaid return label.
5. Non-Returnable Items
Certain items, such as gift cards and clearance items, are non-returnable and non-refundable.
6. Contact Us
For any questions regarding our refund policy, please contact us at support@keevalshoes.com.